Refund Policy

Last updated: May 2026

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Digital Products

Due to the instant-download nature of digital products, we are unable to offer refunds after a file has been downloaded or accessed. We encourage you to review all product previews and descriptions carefully before purchasing. [Adjust this policy to match your actual practices.]

Physical Products

Physical products may be returned within 30 days of receipt in their original, unused condition. Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or defective. [Edit to match your return process.]

Exceptions

We handle refund requests on a case-by-case basis with the goal of complete customer satisfaction. If you are unhappy with your purchase for any reason, please contact us and we will work to make it right. [Add any specific exceptions or goodwill policies.]

How to Request a Refund

To request a refund, contact us at hello@wheresmyapple.com with your order number and the reason for your request. We will respond within 2–3 business days. [Add your specific refund request process.]

Questions about our policies?